RESPONSIBILITY FOR PACKAGING
The customer is responsible for adequately packaging all goods for shipments. G&G Express Delivery Service is not responsible for concealed damage, or damage to goods not boxed or packaged properly.
LIMITATIONS ON LIABILITY AND LIABILITIES NOT ASSUMED
G&G Express Delivery Service liability for loss or damage to your package is limited to your actual damages or $50.00, whichever is less, unless you declare a higher value at the time the order is placed, and the additional insurance charges are paid. If you declare a higher value and pay the additional insurance charge, our liability will be the lesser of your declared value or the actual value of your package.
In any event G&G Express Delivery Service, Inc. will not be liable for any damages whether direct, incidental, special or consequential in excess of the declared value of a shipment, whether or not G&G Express Delivery Service, Inc. had knowledge that such damages might be incurred including, but not limited to loss of income or profits.
G&G Express Delivery Service, Inc. will not be liable for your acts or omissions including, but not limited to improper or insufficient packing, securing, marking or addressing, or for the acts or omissions of the recipient or anyone else with an interest in the package. Also, G&G Express Delivery Service, Inc. will not be liable, if you or recipient violates any of the terms of this document. G&G Express Delivery Service, Inc. will not be liable for loss of or damage to shipments of items prohibited by law.
G&G Express Delivery Service, Inc. will not be liable for loss, damage or delay caused by events G&G Express Delivery Service, Inc. cannot control, including but not limited to acts of God, perils of air, weather conditions, acts of public enemies, wars, strikes, civic commotions or acts or omissions of public authorities (including customs and quarantine officials) with actual or apparent authority.
G&G Express Delivery Service, Inc. will assume no liability for loss or damage to “extraordinary value” items which include artwork, jewelry, furs, precious metals, cash and negotiable instruments. In addition, G&G Express Delivery Service, Inc. will not be liable for any loss or claim due to the late delivery of a shipment.
FILING A CLAIM
All claims must be made within 72 hours of the delivery in which the loss or damage occurred. Claims must be made in writing along with invoice or receipt for damaged goods.
If the recipient accepts your package without noting any damage on the delivery record, G&G Express Delivery Service, Inc. will assume that the package was delivered in good condition. In order for G&G Express Delivery Service, Inc. to process your claim, you must, to the extent possible, make the original shipping cartons and packing available for inspection.
An order which is not canceled prior to arrival of a driver will be assessed the full delivery charge.
G&G Express Delivery Service, Inc. is exempt by law from charging sales tax on any delivery.
All invoice payments are due upon receipt. Interest charges of 1.5% per month will be charged on all invoices past due more than 30 days. Payment of an invoice is the sole responsibility of an individual or company whose account is used by any unauthorized entity. During any billing period, delivery charges of less than $15.00 will be adjusted up to that amount.